We listen carefully to the voice of our residents in shaping our care, making them feel fully at home. Here is a representative selection of their comments and a flavour of testimonials from their families.
My father lived for 3 years at Avenue House and it truly became his home. He was very well looked after. He was 93. This Christmas he grew frailer and my brother and I sat with him for his final days as he slipped peacefully away. The loving care shown to him and to us was beyond compare. We will always be grateful
My mother is very settled and happy at Avenue House. All staff I have come into contact with have been incredibly friendly, kind and patient. There is a warm, friendly atmosphere here and I am very happy with the care provided. Thank you to all staff
We are so pleased to have found Avenue House for our Mother.
I am very Satisfied with the care, attitude, service & facilities. Having experienced a couple of other homes, Avenue House is far superior & I feel very lucky to have got a place there for my relative.
I appreciate the great thought and effort that goes into arranging the daily activities even if i don’t attend them all myself.
The staff always appear to be very well trained. I have never come across a member of staff that hasn’t been polite to me or my mother. The home is always clean and smells fresh, which cannot be said about all homes.
The staff are always warm, friendly and good tempered ………
A Lovely garden with beautiful surroundings.
Avenue House offers a very high level of Personal & Professional Care. It offers that delicate balance to provide a ‘Home from Home’ environment which is rare.